Custom Development of Online Document Management System

Law Compliance - Comply Online

Deliverables

SilverStripe, UX Design, Website Projects

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Law Compliance is a boutique law firm in Melbourne which provides regulatory compliance services to health, community service, aged care, government and education, airline and resources clients. Clients include public and private hospitals, community health centres, community service organisations, statutory authorities, airlines, aged care providers, resources providers, universities, child care providers, and research institutes across Australia.

 Devices

The Brief

Law Compliance’s key considerations when assessing their current platform and defining requirements for this project: 

  • Speed - their current application was built on old CMS technology which was severely impacting the system’s performance

  • Functionality - limited functionality meant customers could only download documents

  • User Experience and Efficiency - internal team members were required to perform a variety of manual tasks including document upload one by one.

Our Process 

Law Compliance were seeking to develop a modern and intuitive online application that boosted their user experience and internal process efficiency. The Internetrix team began by producing thorough confluence and user journeys utilising Jira boards. With adequate planning and a thorough understanding of the user experience we successfully identified core functionality and platform additions that would help Law Compliance deliver a breakthrough online application for their customers. 

The Outcomes

Through Agile methodologies and a widespread project team, Internetrix were able to deliver a complex custom online application that achieved all of Law Compliance’s key outcomes. This platform has delivered:

  • A modern and intuitive user interface and customer experience

  • Improved document management processes and storage in the cloud

  • Ability for clients to manage and monitor their historical compliance online

  • Reporting and exporting functionality

This platform has helped solve Law Compliance’s core business problems by driving efficiency improvements in internal processing, online user experiences and management capabilities, which has driven greater business profitability and growth. 

Internetrix were able to deliver a complex custom online application that helped solve Law Compliance’s core business problems by driving efficiency improvements in internal processing, online user experiences and management capabilities, which has driven greater business profitability and growth.

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