This month, we highlight one of our more agile and innovative clients – Wright Home Loans.

Paul Wright, Principal of Wright Home Loans (WHL), has many years experience in the mortgage broking industry. Considering the dual effects of residential property boom and the record-low interest rates, Paul’s business has been growing steadily for the last few years.

While the climate might be fortuitous, the WHL approach to business is fundamentally strong, keeping an obsessive focus on customer requirements and service. By keeping communications with clients well after settlement – where most other brokers tend to lose touch and interest – and ensuring a very high level of service and transparency in what is often a stressful, confusing and difficult process, WHL gets significant ongoing business, underpinning growth.

To support this growth and success, WHL is investing in future needs by deploying Internetrix Gravity to manage the often complex and challenging application process. By managing the progress of a loan online, WHL will be able to maintain the high level of service and customer focus as the business continues to grow – a clearly innovative investment in the future success of the company. Watch this space in coming months as the outcomes of this project unfold.

If you or your clients are looking to set themselves up with a better deal on a home loan, or you just want to get an idea of your options for when interest rates rise, you can find out more and contact WHL from their websites: www.wrighthomeloans.com.au.