19 May 2017

See your site improve, by following this User Centered Design Process

User centered design is an approach to solving a problem that starts with the people you’re designing for, and ends with new solutions that are designed to suit their needs.

25 October 2016

Understanding the User Journey - keynotes

How do we use Google Analytics (360) to understand the Customer Journey on our website? I set out to answer this question presenting a Masterclass at the Google Analytics User...